Very difficult to reach the people once you have paid the advance or if you have any defects in the product. Sales staff commited all that I asked for and later I was forced to pay amounts which it was clearly agreed will be to Hometown’s account e.g transport and fitting costs.
Store staff continously did not pick up calls, nor did they return calls. There is no call center support nor is any senior executive access available through the web.
People continuously and knowing lied on dates for delivery and kept on extending dates of delivery for over 45 days post the commited period