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HomeTown

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HomeTown
Jul 03, 2013 01:38 PM, 1603 Views
Bloody cheats. Poor cooperation

What this doctor , wants to clarify is if I had an online consulting system to cheat people, would people tolerate it.


In the same vein, here is an event as it unfolds, having placed an order, that too after confirming with the customer care, I place and order at around 10:18 am, the order number being-  200127396


well  the good thing is they offer part pay,  in short , its part cheating, after paying through the gateway


pay u india, I learn to my horror, that the order status is cancelled-


after calling those losers at customer care, I am told, they haven’t yet received the payment.


Firstly, the customer care executives- called  1. Jude, 2. Rohit, Both of them have turned up naught, in terms of solving the crisis. All they repeatedly say is " we will call you back". On pressing further as to when that auspicious moment may be, I am told 24-48 hours.


i am sorry fab furnish, but seems like  you just have one or two staff, who do all the work. Either you should get sued for flouting labour norms or  financial fraud.


After a few frantic calls,  to pay u india, the executives at that office were highly cooperative and gave me the transaction id and the pay u id


The pay u id  - 32002621


See I don’t see this kind of laxity happening with flipkart or amazon.  you guys have to be prompt.


giving me a 48 hour timeline when money has been transacted, speaks volumes of your inefficiency, it almost makes me want to go to the consumer redressal forums.


But I’m going to wait. If this doesn’t get resolved, fab furnish will most likely have to form a lessons learnt and reconciliation commission , and thats my word.

(0)
Hi Ankala,We deeply regret for the inconvenience for your past experience with FabFurnish. As per the telephonic conversation, we hope that your query has been resolved as refund has been processed from our end.For any further clarification, you may contact us on our customer care number (0124-6733300) between 10 AM to 7 PM. Alternatively, yo may also write to us on care@fabfurnish.comWe will ensure that we provide you with the best services in your further purchase at FabFurnish.Yours Fabulously,Team FabFurnish
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