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Siri Kondapalli@kondapallisiri
Dec 27, 2012 03:14 PM, 2162 Views
Worst service

I placed order and they have cancelled it saying there is no stock. Later again they called saying we are placing order as there is availability of product then.


Finally, after 20 days they confirmed that they will refund back my money as product is not available. Worst service.

(3)
Hi,We sincerely apologize for the inconvenience caused and are sorry for failing to live up to your expectation with this purchase. We follow stringent quality checks and unfortunately the Corelle Secret Garden Dinner Set of Twenty One for which you placed an order did not meet our standards. Hence we chose to refund against the order as quality is always paramount for us.Further, we again checked with our Sourcing team if anyways we could procure another set for you but this did not happen either and hence instead of keeping you waiting any longer , we decided to refund. Your feedback has helped us make certain changes to our process so that such delays or failures are not repeated. We are sure your next experience with us is going to be perfect and we sincerely await to serve you soon. Yours Fabulously,Team FabFurnish
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