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Sneha Sethi@discoversneha
Apr 08, 2013 01:23 PM, 1475 Views
Fab furnish low grade quality products, no return!

Fab Furnish is such a pathetic and hopeless site to shop anything. I bought this buddy Shoe Rack which was the biggest mistake which was for 1722. The product is horrible , in a bad condition as if used and of a very cheap quality.


The day I received the product the same day only I called them to return the product and return the money in form of a coupon or credit note so that I would buy some other thing from the site but these Fab Furnish Customer care first committed that the product will be returned in a short time and I will get a call regarding it.


But when I finally got a call after 3 days they refused to return the product as they do not return Furniture, I agree if the furniture is of heavy weight there is a problem returning that but I have weighed this product and it is not even 1 Kg because all the parts are made of cloth and plastic.


So I am not justified with their nonsense customer care talks. If they do not return this product I will take this case further. Now I do not want my money back in form of a credit note or coupon I want my full money in cash.My order no is 200188572. If your team can help me regarding this it will be kind of you.

(1)
Hi,We are really sorry for providing an unsatisfactory experience here. We follow stringent quality checks and unfortunately the shoe ste for which you placed an order did not meet our standards. Hence we chose to refund against the order as quality is always paramount for us. Further, we can also confirm that we have provided you with a voucher of Rs 1500/- with which you have placed an order with us.We are quite sure that you would love the products for which you have placed an order this time.Yours Fabulously,Team Fabfurnish
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