I purchase Honda ACTIVA 3G form “C R Scooter” Vadodara on 09th May2015.When I left from showroom I found that there were some sound coming from the front side of active. After reaching home I just complain regarding this sound and vibration to the “C R scooter”. They told me, take active to the showroom we will check and sort it out what is the problem.
They agreed that some vibration and sound is coming from the active. They told me that our service station is close today you come tomorrow means 11th may 2015 and we will solve your problem.
Today, Mr Kunal(Head of service centre of CR scooter) and one technician come at my home and Mr Kunal had taken a test drive and he also found the same problem but he was told me that this problem due to clutch and belt misalignment and it will good sign that this type of vibrations are coming as the Belt and clutch are new. He told me that after 400-500Km and after wear and tear this noise and vibration will be automatically stop. I said that its ok I will see.
I JUST WANTS TO KNOW FROM HONDA THAT ARE YOU REALLY MANUFACTURE THIS TYPE OF VEHICAL IN WHICH DURING FIRST 400-500KM CUSTOMER NEEDED TO FACE THIS TYPE SERIOUS PROBLEM.
I REALLY VERY DISAPPOINT FROM YOUR 2 WHEELER DESIGN OR MAY BE YOUR SERVICES.I JUST WANT TO KNOW THAT, IS IT REALLY TRUE THAT YOUR SERVICE PROVIDER TOLD ME?