It seems that I have been fooled into buying hosting with assurance of 24*7 support . You just cannot reach support team no matter how and your mails will be replied after 48-72 hours. I have experienced serious business loss
You cannot connect with technical team by call, chat, support ticket. The Sales team is easily accessible but even they will not co-operate with existing customers facing technical issues.
Had a horrible experience as my issue was not solved for almost 1 week . My Entire DB has been wiped out so no user access for 1 week
Beware Guys