There are two hot breads outlets I know in pondicherry. This one in heritage town and one on the highway to cuddalore. The one on the highway is cosy, small, nice interiors and a good ambience. This one misses all that. Slightly more crowded. More items.
But not very appealing to sit down and relax and sip a coffee or grab a bite. A rush hush type of place. Need to bring that cafe ambience here.