I had booked a one-night stay at Hotel Arma Residency and it turned out to be a nightmare. The photos on their website and google looked great and rooms seemed well-furnished and spacious. However, the reality was completely different. The rooms were not only smaller and compact, but lacked ventilation. The room was not clean and the bathroom had mold and a bad smell.
The bed was uncomfortable and the pillows were flat. I complained and asked to change my room but they said that the entire hotel is booked. I was even ready to pay extra. Also, I was told that the location is pretty close to the metro station, however, it was a 20 minute walk and there were no rickshaws. I woke up very tired the next day. One of the worst experiences I had in Mumbai.