We visited this hotel in Jan 2010. We stayed in a deluxe room. The room was spacious, clean with a balcony overlooking the swimming pool.
The staff at the reception were courteous and helpful during check-in. The check-in process was quick as well. Our package included the room tariff, lunch, evening tea, dinner and breakfast the following morning.
The lunch, dinner and breakfast were all buffet style. There was good variety for vegetarians and non-vegetarians alike and the food tasted good. The service in the restaurant was prompt as well.
Check-out was quick too and the staff at reception had our bill ready quickly. We stayed 1 night and found the hotel clean, comfortable and perfect for families.(During our dinner and breakfast, we did notice a lot of families(with young kids) in the restaurant; it seemed like the hotel was fully booked.)
The hotel did seem a bit pricey; maybe it was just that we went during peak season(new year). But it was good value for money and I recommend it for a family on vacation.