I booked a room at Hotel Crescent in Andheri and during the check-in I realised that my room didn’t have a window. The staff informed me that I will have to pay extra for a room with an open view. This is not at all fair. My room not only lacked proper ventilation but also didn’t have enough space to move around. The staff was very rude and did not cooperate with my requests.
The hotel is located in a noisy area and it was hard to sleep at night. There are constant traffic noises and a lot of pollution. The hotel felt old and poorly maintained. For the price, I expected better service and comfort. I would not recommend this hotel.