We wanted to have fish curry and they told us it was not available, then we asked for appams and egg masala and were told there were no appams. Then the steward goes to the kitchen and comes back saying, yes they could serve us appams.
It took them half an hour to serve us while customers who came after us got served. We then asked for an extra appam as we were so hungry but that one appam took another half hour by the time the egg masala had become cold. I would like to tell the manager that the same mix for dosa is being used for appams too.
The appams were horrible and they boast of being a Keralite outlet. No vegetable stew which is a great combination for appams. We order at home too and were shocked to see a small piece of chicken in one whole plate of biryani.
We complained but the response was poor. Very very disappointed as the service has gone down badly.