I stayed in this hotel in year 2015 with my family . It is near bus stand and railway station, Patiala, Punjab. This hotel took 2 hours to check in even after pre-booking. After going in room we found dirt on the bedsheets and the washroom was also not cleaned .
When my parents called one of the staff to clean it up all the mess he responds in a rude manner . The food they provided was cooked in poor quality and also the rice they gave was some uncooked . The road also in the front of this hotel is filthy and full of dirt . The presentation of food was bad. The atmosphere was good .