I recently was looking for some accommodation in south Mumbaias I had some work at the UK embassy. I did a quick search and decided that I shall call up kemps corners hotel. I called up the reception and Booked a room for three days for my family of 3. i.e My father & Mother . I spoke to someone called Ronny at the reception and made the booking. I recall having said to him very clearly that I shall check in after 11 in the evening. However when I reached Kemps corner hotel I was amazed to be told by the receptionist that there is no availability of room. The person Ronny was no where to be seen.
One could easily feel the sense of rudeness in the Guys voice at the reception. Needless to say when I reached kemps corner hotel I was angry. when I told the reception at kemps corner hotel that I spoke to ronny, the Guy bluntly said that there is no one by the name of Ronny who works there. I pleaded them that they give us one small room atlead for one night that day as it was almost past 11.00 in the evening and it was impossible to find accomodation anywhere.
Kemps corner hotel Reception guy stubbornly said they had no room. I feel that kemp corner hotel people have cheated me. I recall that day that most hotel in South Mumbai were full and Kemps corner hotel guys might have allocated my room to someone else who was willing to pay them a high price. As if the 5000 Rupees that I was willing to pay was less. Kemps Corner hotel are cheater. Do not go there.