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Hotel Kohinoor Executive
Deccan Gymkhana, Pune

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Summary

Hotel Kohinoor Executive, Deccan Gymkhana, Pune
Ashutosh @ashutosh.bapat
May 29, 2008 05:18 AM, 1437 Views
Pathetic experience with service

The food was average. But the service was worst, I have ever seen.


There were delays and confusions from waiters. The food items took


longer than necessary to arrive. Only the curry preparations were good. The starters and soups were average. We obviously came out without any deserts.


Worst happened when we got the bill. In total of 2000 odd bill, 400


worth was fake. There were food items that we never ordered. After


bringing this to attention of the waiter there, he got the bill back to


the accountant. For 15-20 minutes no one responded, and then the waiter


said it will take half an hour to prepare correct bill. The way he


spoke was of utter arrogance. Ultimately, we all stood by the desk of


manager requesting for bill and after 15-20 minutes more of the


confusion got the corrected bill.


The service there wasn’t at all worth the money we paid.

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