I stayed at Hotel Victoria - Mumbai near CSM Terminus last week. It was very difficult to get hotels around the station at this time of the year. Hotel Victoria was not only very average when it comes to comfort but also wildly overpriced. I paid almost 4.5k for a night with taxes which is too much, even by Mumbai’s standards. The rooms were large and spacious and the large windows had good views, but the experience wasn’t worth it. They are severely understaffed and are not prompt with their service.
Even basic tasks like bringing towels or cleaning something takes time. If I am paying such a huge amount for a night, the least I expect is good service. The rooms and beds are comfortable, no doubt, but the hotel is nowhere near other premium hotels in the area. If I wasn’t tight on schedule, I would have never booked here