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Housefull

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Housefull
Feb 26, 2012 11:17 PM, 2682 Views
Cheated in price

I bought a bed from HOUSEFULL FURNITURE, Kukatpally Hyderabad branch. The price tag on the display bed was 14, 100 INR but while billing for the same bed they charged me 16, 280 INR.


When I saw the receipt I came to know that they have overcharged me and when I asked for a refund they just said "Sorry, We can not do anything now". I am extremely disappointed with their behavior and want either the balance amount back or my order cancelled. I have already lodged a complaint on consumer forum online. I feel cheated, your staff is way too rude.


I have a proof of the price tag and my receipt. I can produce it anytime.


Also, Mr Pradeep, the store manager refused to talk to me stating that he has costumer to handle and he do not have time for me.Your store people deliberately booked a dressing table and promised me a 7 day deliver despite knowing the fact that it was not in the stock. After several rounds of fights I had to convince them to deliver my item on time or else cancel my order.


Regards,


Saurabh Khandelwal


8790297573

(1)
Hi Saurabh,We have tied up with MouthShut to resolve customers grievance.I apologize for the inconvenience caused. I hope your issue has been address but in case its not then I would like to request for your order number or contact details so that we can speak and resolve the issue with regards to the product purchased by youAwaiting your reply and details.Regards, Anees Shaikh
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