I had bought 2 products from housefull on date 25th aug 2012 worth 17000/-. The 2 products were delivered to my house on 14th sept 2012 as promised, but no one has come yet to assemble it. After calling endlessly on all the phone numbers provided by the store manager at mega mall (andheri-west) i am left with no choice now but to take an action against the store!
None of the phones are ever answered by anyone and it is really frustrating.. I have been trying to call for the past 3 days continuously. I needed the furniture urgently because i had guests coming for the ganapati festival (this condition was made clear to the sales man at the store before purchase) but i have realized that buying from this store was really a bad choice and now i only want a refund. It is a real shame that after making the full payment in advance, the customer has to go through this dilemma!!!
I was told the assembling will be done within 48 hours of delivery and it has been 3 days since the delivery that the boxes are just lying in my house.
When i go to the store to complain the only thing i am told is that i will forward your request and the assembling will be done tomorrow!! And nothing is done again. This is the worst service i have ever come across by any store!!