I always thought HP makes the best laptops in the world. However when I used the product it proved me wrong. It will just hang when you try to multi task. The battery life is not that great you need to be near a plug point all the time. The outer case quality is so bad that the screws would just come out on their own will. I expected a better quality for the price that I am paying. I am trying to sell off mine so that I can buy something worth my money