HP laptop service support is very well, This laptop is nothing but a charm as far as budget is concerned . At 28k you cannot get any better laptop than this on which features a quad core 2.2GHz CPU and 4 GB RAM also and R5 series graphics and 1TB HDD which is more than enough this can play almost all games without lag I personally recommend this laptop for college students and student think for Mac books but please listen you don’t need to brag about owning a Mac rather you should buy a laptop which fits your all needs and save money for future you will be very happy if you listen this suggestion this laptop packs 6 hr battery life which is more than adequate for students and it is good for casual powerpoint and word i.e MS Office stuff it can also be connected to projectors and it is lightweight and easy to carry in a laptop bag.