I bought this printer a month ago from one of the local stores in my city. The printer was performing well and all of a sudden, after using for a month, the printer made an abnormal sound and it was unable to print any document. I took it to the HP service centre and they said that both my printheads will have to be replaced. They replaced the printheads and gave me back my printer the next day. Well as far as the print quality is concerned, the print quality is awesome. It is a very cost effective printer for print jobs. But for xerox purposes, It costs too much. According to my calculations, it can do xerox on an average of 1000 pages per black ink bottle. Bu it can print nearly 3500 pages if printjob is done. One of the disadvantages that I would like to mention is that, It has an auto page size scanning sensor, that means you cannot use part pieces of a paper to print on it, but you can rather print it on an epson ink tank printer. This is one of the main cons that I would like to mention about it because if enough size of a glossy paper is left out with you on which you can easily print a photo on it, you will be unable to do this on this printer .