HP Service Supornt is very good. I happy by get an HP Laptop. Yes I have an hp laptop. Which Processore is Core-I-5.Which Speed is so best and Quality Also High. I have bought it One year Ago. Now Sometime also I am Using Ruff use. But it’s Condition is so best. Not hanging at all. Altime I am Loading video. Different types of Software, and Hard hard file. I my Laptop is using best. This Hard disk is 500GB.