Just like any other HSBC Account holder I am fan of HSBC but it is not recommended for everyone. Unless you have stable and Healthy Bank Balance, you are not in their Priority.
For Example for last 3 yrs I never had problem with HSBC except for their poor network of ATM. I had a zero balance account. Suddenly one fine day I see charges deducted in my account for non maintenance of balance. Thats strange, Even worse is the apathy of the bank to sort the matter. Despite apologising the balance is not reversed.
Online banking of HSBC is one of the better ones.
It can be a much better bank if they throw the lazy mantle of theirs and focus on customer satisfaction. In case they are targeting only HNI then they should be clear in their marketing strategy.
Other Features:
Online Banking: Very Good, Easy interface.
Fund Transfer: Very good
Atm Network: In bigger cities Good, but nowhere compared to other banks.
Add on Facilities: quite good
Recommended for: If you have a healthy bank balance. Not for smaller bank accounts.