After close to ten years as a customer, of 2 other banks names previous to HSBC taking over, Now, they canceled our credit card for " NON USE!" Excuse me????????? We cannot have a credit card we don’t use? Its not an in active account, its a credit card!
Trying to get a hold of anyone is like pulling teeth. The number on the back of the card sends you to the Phillipines. No numbers are on 2 letters they have sent, and I am now frustrated enough to go to the net to spread the word.
I do not want the card back, its the principal of it all. They should not be able to cancel and put that on your credit, when you are a good customer, have paid on time and have no balance.......whether you use the card or not. Its a Shame that Banks like HSBC can become too big to care about their customers.