Am using HSBC credit card, one day I got call from their marketing people and explained about TATA AIG insurance for that I said them am not at all interested to take it but they didn’t stop to explain and they said even u are not interested no issue we will send the TATA AIG documents u refer the benefits then can decide for this I said let it be see. But I never get any documents for that.
After two months I read one article in news paper related to finance and credit card how they are cheating. Then I realized and recollect that HSBC call. then I checked the bill I got 705 rupees excess then my purchases, I called up HSBC customer care helpdesk and ask details as per them it is included the TATA AIG premium 705 rupees per month, :( I wonder how they will enable the policy with out my concerns how HSBC people will pay premium amount with out my acceptance. Even ask these questions to HSBC simple they say ask the TATA AIG that’s it, TATA AIG never called up me to take any policy I didn’t approach them to willing to take policy.
Any how I make complaint to HSBC that I don’t want any policy as well I requested to TATA AIG to make it cancel. Finally TATA AIG cancelled my policy on OCT 13 but HSBC paid premium amount for OCT month, it means after my complaint also they paid premium. Again am crying and called up HSBC but no use same answer, we don’t know anything called to TATA AIG, what I have to do..? Is there any way to take action on this?