I stay in Gurgaon and had purchased annual subscription plan from HT Media sales executive on 1st Dec 2014 vide applicaiton number - HT1378169?. Since then I have been chasing them on emails/phones to send me my coupons or get the circulation started.
They have failed to do so in last 7 months.
Now they have even stopped responding to the emails. Even if in a rare occassion I get a response, it is within 2-3 days everything would be sorted. But it never happens.
I need my refund and they are not ready to process that either.
Amount might be small, but I feel cheated by a big media house. I’ll never trust them and would also make my friends aware of them.
I also want others to be aware that it is an inefficient organizatiion and that probably is the reason Times group has gone so far ahead of HT.
Thanks
Rishabh