This a pathetic phone. Let me tell you my story.
I bought this HTC Desire 728 on 11th March, 2016. I faced 3 different problems in just 2 weeks.
Problem 1:- The very next day I played a video in Youtube and wanted to see in horizontal view. I found that the "Auto-rotate" wasn’t working. I restarted the phone and it started working. But this turned out to be a frequent problem. Whenever Autorotate doesn’t happen, you need to restart the phone and it works.
Problem 2:- After 3 days I had put an old sim of mine in the second slot since it’s a dual sim phone. I realized that whenever I put dual sim I lose my mobile network in the first sim. If I do Airplane mode ON and OFF once, it connects but not always. 60%-70% it actually doesn’t.
Problem 3:- After 16 days from the date of purchase, unbelievably the display got screwed up without dropping the phone anywhere or without even roughly using the phone. You will agree that any human being will use a phone very smoothly with care, which was bought just 2 weeks back from his hard earned money. But believe it or not, the display was gone. Though it was in a position to dial a number or check the time etc, but display was gone upto an extent where a video or a photo can’t be seen. I got really really pissed off. I felt like breaking the phone with a hammer and capture a video of me doing it and upload it in Youtube.
Well, that’s not all. After 3 days I went to the service center since the phone was under warranty. Not to my surprise, it was not only me. Out of some 12-15 people sitting in the service center during that half an hour time period of that particular Monday, 3 of the people had the same display problem. Now wonder how many complaints would be coming on a daily basis in a single city in a single service center.
Wait, hold on. What you think, they rectified my problem within 2 hours? They said it will take one or 2 weeks since it’s a new phone and the parts are not readily available.
Really.? First of all you sell a defective phone, and then you say parts are not available? If it’s not available it’s your problem, why should the customer suffer.
You know how much I am pissed off while writing this review, but since it’s a public post I somehow stopped myself from writing some slangs and scolding this HTC for making such phones.
But my honest suggestion, please please don’t buy this phone and waste your money.