Subject: DEAR SIR, I AM RUNNING OUT OF PATIENCE AND WILL TAKE LEGAL ACTION SOON. DON’T TRY EVADE THE ISSUE. I WILL SUE HTC CUSTOMER CARE AND YOUR AUTHORISED SERVICE CENTER IN INDRANAGAR AT ANY COST FOR THE DAMAGE DONE TO ME AND MY HTC826 PHONE.
Sir/Ma’am, Read your reply, in which the content is completely untrue filled with lies and deception from, htc consumer service and your service center in Indranagar, Bangalore AS THERE IS NO PHYSICAL DAMAGE/WATER LOGGING, IT IS AN INTERNAL BATTERY OVERHEATING PROBLEM THAT CAUSED THE DEVICE TO SHUT DOWN AND CAUSED PHYSICAL BURNS TO MY SKIN. FORTUNATELY IT DID NOT BLOW UP IN MY FACE . I got my Htc Desire 826 checked by a professional and was assured, whatever you have stated in your message to me is blatant ignorance, completely lacking in subtlety; and very obvious, unprofessional, improper, unethical and unprincipled. I suggest the htc should verify comments and views about customer complaints in a more professional manner for the sake of the company’s reputation.
Ticket number: 16INCW38ENA000709. Mr L.Wilson( Chemistry Teacher in Bishop Cottons Boys’ School, Bangalore).
# . MY WARRANTY STILL HOLDS GOOD AS PER THE INVOICE AND AS PER MY LAWER WOPKING IN THE CONSUMER COURT OF BENGALURU. CONSUMER FORUM LEGAL CASE INITIATED IN BENGALURU. HTC WILL GET INTIMATION VERY SOON FROM MY LAWER AND THE COURTAS I HAVE RUN OUT OF PATIENCE WITH HTC CONSUMER CARE INDIA FOR TRYING TO WASH THEIR HANDS OF THIS ISSUE. EXTREMELY DISTASTEFUL FOR A COMPANY LIKE HTC HEAD OFFICE IN KOREA AND THEIR IRRESPONSIBLE, HEAD- OFFICE IN INDIA WHO ARE reckless, rash, careless, thoughtless, incautious, unwise, imprudent, ill-advised, ill-considered, injudicious, misguided, heedless, unheeding, inattentive lot.