To, Ms Cher Wang, Chairwoman & CEO, HTC Corporation
To, Mr Faisal Siddiqui, MD, HTC India,
Sirs/Madam, Its been more than two years since you congratulated me for being the winner of your Facebook contest. Since then I have been waiting to hear from your side and receive my prizes but nothing has come my way so far. The customer care department of HTC is so pathetic that I need not say anything, you can check your Facebook page to know the reality. How can you expect to survive this competition with such a bad customer response system where your staff gives a damn about consumers’ grievances? Kindly despatch my long pending gratifications - HTC ONE M10 smartphone, HTC VIBE Virtual Reality Headset, HTC ONE MAX Tablet PC & other HTC merchandises/goodie bags - to the address given below. For this I will be grateful to you. Waiting for your positive response.