I am using HTC E9S phone for last 11 months. Before buying I read all the comments regarding the poor display of the phone. But I took a chance and purchased it. The result was in this 11 months not even once my phones screen is broken. Its a awesome phone. I wouldnt say it is the phones problem. It is due to the carelessness about the user. And it is totally the owners falult for being careless.