I bought this dongle from Flipkart for about 1800Rs. Its supposed to be a wifi dongle where you insert your data sim card and use directly. From day 1 the connection was not steady and would disconnect within a few minutes. First I thought it was an issue with my sim card, so I changed that. Finally even with another sim card the dongle would keep disconnecting.
Now after 3 weeks or so, the dongle simply cannot connect to any network. Wifi range is also just a few feet only. Settings on android or windows are limited, and there is no way to upgrade your software without a network. The software does not allow browsing for the latest file location and uploading from there. YOu have to have the network working to upload software online. But this is not possible if the dongle cannot even find any network. Big problem, poor design, poor software.
I went on their website to make a complaint, it says there you have to register first. After registration(name, address, email, phone no) the website says "sorry cannot register you due to error, pls contact your service centre.
So I tried to contact Huawei service centre in Andheri. Man there says we are no longer agents for Huawei. Then I got the service centre in Kandivali. There those people say the dongle seal is broken and we cannot replace it. I never touched the product and I feel they are using this as an excuse to not replace the dongle.
However, even then, they want to send it to Delhi, check it out and then maybe replace it after 3 weeks or so. So I said ok, go ahead, but then they decided since the seal is "broken" it does not come under warranty. I kept trying to explain that I have not touched the seal(i dont even know where it is, because you cannot see it).
So thats the story with Huawei. Even my friend made the mistake of buying a Huawei phone and he cannot get any service.
So, in short, its better to buy fireworks with the money rather than waste it in a cheap Chinese product. At least you will enjoy the show. This way, you spend the money and then have to beg Huawei to please give you service. Very sad!