The technicians are sub standard persons. They provide substandard items for replacement. They are interested only on money. The technician themselves damage some part or the other and then they are asking for replacement. Recently a person called Nagendra came and damaged my water purifier. and even after more then 5 hours the main tank is not getting filled. wasted water due to this found to be more than 40 litres. Horrible customer care service at Bangalore. I request others not to buy any product from HUL(Hindustan Unilever). very poor totally dissapointed and unsatisfied.