I had bought Hyundai Accent GLS model in December, 2002 from Hyundai Motor Plaza (HMP), New Delhi, company’s own retail outlet. On hindsight I feel that I have been cheated by the company by delivering me a substandard product under the garb of discounts and freebees which is a popular tactic till date by the company to boost December sales. The colour I had booked was not offered to me and instead I was psychologically trapped to accept the colours available at that time to avoid the delay if I stick to colour of my choice and impending hike in prices from January 1, 2003 as flashed by the company’s news bulletins. The main problem with the car is body rust at multiple places which clearly show poor quality of material used. To give you an example, such spots are inside the boot, car entry doors, portions of car flooring at door frames which have become big holes now.
I had to replace door handles of the front doors due to immense rusting of the opening/closing mechanism inside the door within three years from HMP. Externally, at so many places blisters have appeared on the paintwork which looks so shabby and speaks volumes of how customers are valued by an international company like Hyundai. Even company logos attached to the vehicle have caught the rust!!! So much so that now there is a rattling noise from the internal parts of the left front doors which is so irritating for which full door replacement is the only answer as per HMP representative. This whole issue has left a very bad taste and obviously I have blacklisted all Hyundai products for the future.
kumar-1000@hotmail.com