We had purchased an i20 sportz(Himgiri Hyundai, Gurgaon, VIN 672784) 6 months back. The car has following issues:
Turbo lag - We are forced to drive in lower gears all the time
Poor Suspension - Makes knocking sound every time you hit a small stone, or a pot hole
Dysfunctional ABS - The ABS works intermittently and only if we hit the break pedal 3-4 times and that too after pressing the clutch pedal
We have raised the complaint with Hyundai and the Himgiri works manager(Pradeep) has conveyed that all i20 cars work like this. I have confirmed the issue with one of my friend who had purchased i20 an year ago and he has confirmed having the same type of issues with the suspension and the ABS
If this is the how all i20s work, and other cars are not working like this then this is a manufacturing defect.
This type of quality again highlights the sorry state of affairs at some auto manufacturers in India and lack of control at government’s end - Inspite of purchasing a semi-premium hatch-back, a poor quality product is provided and there is no structured mechanism for complaint redrressal
All customers suffering with this should be mindful of the fact that poor suspension and ABS can lead to serious health and safety hazard. However, Hyundai has shown the absolute un-willingness to even send an engineer to check the vehicle and address the complaint(provide free repair/ replacement)
"Customers! Stay away from i20 and the Hyundai"