I purchased this item on 13 february 2017.it took me this long to write a review and a bad one because I probably might be the most optimistic person who got madly frustrated regarding the service for this product.not a very reliable product.this product is a great concept but lacks in execution.the wifi keep dropping which makes it practically unusable for most of the cases.receiving low signal when kept in front of the router and download speed of 5kbps maximum at a 16 mbps connection.upon removal of the stick from the HDMI port, I found it to be quite hot.sometimes it gets slow if you multitask.no support received from iball even at the service centre.