I have been using ICICI bank since 7 years and I must say that the service has been exceptional from the very first day. They are always available to assist with their good customer service agents. Through the phone banking facility one can have access to each detail of your account. Similarly, the internet banking facility is secure & enables to make secure transactions over the internet. The plus point of ICICI bank is the availability of ATMs at every 5 kms, this aspect distinguishes ICICI from other banks. They seem to follow their objective of’khayal aapka’ and they are doing it religiously.