Hello ICICI Bank.
I have an ICICI salary account( 155001501585) in Saibaba colony branch, (Coimbatore). I opened my salary account from December 2012 till now, but I have been charged for MAB Charges, without any information from Dec 2012 till November 2014. Between this I have raised request to Refund my amount which was deducted from my account for MAB Charges.
After my request ( SR339409866) on 19/09/2014 and it was closed on 20/09/2014. As per this request, refund has been done from the Ramnagar branch manager( Bharath) but the total amount which was deducted not completely refunded to me. Actual deduction amount was 6735/- but I got only 4253/- remaining amount 2482 was not refunded.
When I asked the bank regarding the "Reason" for MAB charges deducted, they said its due to Minimum balance maintained in Account. But I hold a salary Account - its a Zero balance account. So they asked me to update my Account to salary by status code PSDWE.
I have given a request regarding it, but even though they have deducted a amount After the service request (SR346460630) has changed in 15/11/2014 and it was closed on 17/11/2014. But again deduction was happened after this code has been changed.
Please check these details and please do something to stop MAB charges deduction on my account. So many times I visited my branch. But no one can resolve my issues.
Regards,
Sathishkumar.D