I have an NRO account with ICICI. But no internet access. I am not able to create login password using the USER ID that the bank gave me. It says my mobile ph no is not connected to my account though it is. The phone number is there on my checks as well.
I went the Bengaluru to resolve it. Even with 3 weeks of working on it they could not get it working.
One employee at a branch said that the solution might be to cancel all my NRO and NRE accounts. This will involve breaking all my CDs leaving me with a loss of several lakhs. But the employee just shrugged and said ICICI cant help it.
To top it all, the bank employees said that I should talk to their customer service myself since they couldn’t reach either their IT services or customer services.!
I am looking to alternate banks to move all my accounts to,