Looks like you guys have real harsh experience with ICICI Bank.
And I guess, very short term memory too!!! :))
Visit any PSU bank, could be SBI or Bank of Baroda... Things have not changed a bit over there... Same old staff, who treats customer an unwanted nuisance on their
premise.!!!
It was ICICI and ICICI alone who is responsible for merging technology with banking!
Even foreign banks like Citibank or HSBC with their decades of their presence in india could not achieve such progress...
I am surprised.. I found ICICI’s net banking amongst the best. Just have a look at HDFC’s net banking and you will know what I mean.
Its electronic transfer of funds is also ok and works well...
Amongst the first to introduce it... though EFT was available from long time..
How many PSU banks thought of introducing it?
Even its Bill payment is good. Banks like Citi, HSBC charge you on an yearly basis for online bill payment, while it is free over here.
I can understand, things are not the same when you visit the bank. It is crowded. But then if you compare it with other private or PSU or foreign banks, it is far better.