I would like to caution investors not to open trading account with ICICI direct. They claim that they are no.1 in stock broker but they will leave you in mid water and run away. To contact their call center it takes 1/2 an hour. People attending the calls don’t have any knowledge of shares/ stocks and they will ask you to contact their manager (John Manavalan) tomorrow morning (Bangalore unit).
Recently BSE have shifted lot of scrips (around 400+) from B1/ B2 to Z group. This was announced by BSE on 5 th and 6th Sep 2003. These ICICI direct goons allowed people to trade (buy) on 8th Sep 2003 but cooly prompted investors that they won’t be allowed to sell from 10th sep 2003 onwards. So those who have bought those shares on 8th sep will be struck up with those shares. They should allow atleast 3 days so that by mistake if they have bought the shares they will be allowed to sell thro’ ICICI direct and don’t have to run from pillar to post to dispose those shares.
Also the following service deficiencies are noticed. Morning 10 to 11 the server can’t take up the load and hence one can’t trade . Same thing from 2:30 to 3:30 -crucial trading hours. They only increase the customer base with out upgrading the servers. Searching information about a company is so cumbersome. Even free sites like moneycontrol.com have wealth of information.
Hence I request investors not to open account with ICICI Direct. Better go for Sharekhan or India infoline who operate at lesser brokerage and give better service
Wellwisher.