Today I decide to rate this branch(Indirangar CMH Road ICICI) as the lowest service quality bank. I had been there to avail for a car loan! But I witnessed the worst. A lady(I know her after talking to her today) who had come to withdraw a cheque of 25k has denied the same after she waiting with her baby for about 1.5hrs. The employee who dealt the lady was inhuman.
The reason he said is that she is not carrying her pan card & Adhar card. Whereas she produced Debit card of another 2 banks(with her photo & name printed on), her mobile bills soft copy, her child school ID card, mobile numbers, numbers( I suppose he just do not want to help! so called customer care!) I seen her literally requesting then losing her cool. Still at this bank no one bothered to understand her problem & help her! Her only question was why she had to wait 1.5hrs to be told cash can’t be withdrawn.
It seems they give cash to non-account holders after clearing all their account holders!Pathetic service & I never wanted to deal with such bank. Now I can imagine how they will treat my loan! Staffs attitude is the worst including so called mangers. Many customers at bank told me this is the worst bank. Think before opening your account at ICICI as they are dealing with our money!