ICICI Bank, We had a very bad experience with your Bangalore operations.
One fine day we awake and saw 10 fraud transection happened in my wife’s ICICI Bank account without generating any OTP, without any ask for confirmation and Rs 70, 000 gone.
We immediately called customer care and block the account and ask for the procedure to be followed to get our money back.
We launched FIR in nearest police station and submitted all the document to ICICI Langford road, Bangalore branch. The Branch Manager assured that Money will not go anywhere and we shall get the same ASAP.
Now it’s almost 2 Months and we have only received 10, 000 out Rs 70, 000.
For the rest of the Money bank is only showing that they did police complain and also blaming us for compromise our details with someone. Wherein its officials are boasting about its different security layers and blaming customer for compromising the information.
My simple question to ICICI bank, show the proof if we have got any OTP on our registered no or we have done this transaction. There is no answer.
Seeing this situation I can very well say that our money is not secured with ICICI Bank, I will not leave any stone unturned for getting my money and also will withdraw all the relation from the Bank.
Thanks,
Manish