I have used money2india twice now in NOV-13. I am from the UK. There has been a lot of negative reviews, and people only tend to post when they have had a negative experience, which does not allow others come to a non biased judgement
I have made 2 transfers this month into my ICICI account both times I received the money into my account after 2 working days. The second time I put the incorrect M2N tracking number down. I telephoned the toll free number, they were pleasant and helpful, I then emailed the requested details, and they remedied the problem and the money was credited into the beneficiary account after 2 working days.
I have read a lot of reviews complaining about delays in funds being transferred, sometimes for extended periods of times, and some about not being able to login to make a transfer when there is a good rate. I have not experienced this in the slightest
*UPDATE
In the past couple of days I have tried to use the money2india service as the rate has been very good. however I have experienced problems initiating a transfer; either I cannot login, get logged out or an error appears.
It seems that when there is a good rate money2india make it difficult to transfer money