ICICI Bank.they always says I See.but they never see anything. ICICI babnk is the most hated bank in the world as of today. Very aggresive in marketing front but at the same very poor in customer service. Very good at usage of technology but at the same time not able to cop up with increasing users and thus unable to take the load.
I am using ICICI bank services since last 7 years and initially I was very happy with ICICI bank but than year after year I relaize that now they are so big that they are not able to meet the customers expectation.
I am using Bank service, credit card, loan, demat, trading and over draft facility and every front I am facing problem with ICICI Bank. Recently I have closed my 3 savings account with this bank and very soon I am going to close all other relationship.
It runs smoothly till you dont face any problem, you can go to ATM and withdraw money, you can transact with bank, you can transfer fund with online banking but as soon as you face any problem and try to call up phone banking or through email or by visitng branch, you will feel that Oh God, why I choose ICICI bank.
Charges are very heavy in ICICI bank, they are always in search for charging something on you.
Never trust on sales guy of ICICI bank, all false commitment.
When you call phone banking you must have patience to wait for atleast 20 to 30 minutes and before that auto responsing system will ask you tp press many keys which will irritate you.
If you email them, they will give you standard reply and after 15-20 days email communication, result would be zero.