I have an saving bank account with Icici bank and linked with same there are few deposit account. some time back I checked my deposit account and taken aback after seeing that those deposit account has been put by your system in dormant status. Rather than customer ICICI bank is earning interest on that.
Another Issue I found which is more grave is that my one of deposit account is totallymissing from the list, statement shows that Money has been deducted for FD but on checking FDs that particular FD is missing, I tried to contact their online staff and adviser on chat but they are allbunch of fools without any banking knowledge.
I am in consultation with a team and will approach RBI.
Their entire It system seems fraud to me. It is advisable to all customer to be careful about your money and do not trust their online banking they will be secretly stealing money and you will never come to know because you feel its online and safe.