I wanted to try out my hands in the Indian Stock market, took a few recommendation from friends and family and decided to open a 3 in 1 account with an ICICI branch in bangalore.And what followed in no less than a "test your patience game". First of all the Manager was too much possesive about the forms..maybe he felt I would sell chat pakodi in those HIGH END paper form(Which I think I should have done.)
Then came the sign here pages...I felt counting the stars would be an easier task..The manager was still not convinced...He made a few corrections and made me sign again.He made me take xerox copies of all the possible proofs I had with me.PAN, pasport, ELECTRICITY BILL, TELEPHONE BILL, MARRIAGE cert...etc etc..
Then came the verification part .Some 3 -4 people from ICICI came to visit us over a period of 2 months...But the guys were still not convinced.Then the Manager(A Great Egotist) called me to inform that my proofs are not the latest..The guy wanted the "LATEST Copies" of all the bills...And stated that its a SEBI guideline..
When I visited theSEBI website, I could find most of these were false claims.But the MANAGER wont accept.Never met such an adamant guy..Then I thought of making a complain in the ICICI website...The website says we will get back to you in 48 hrs (Maybe the 48 Hrs is as per the clock on planet Pluto), unfortunately my clock is calibrated to Humble planet earth time and the clock just ticked, but no reply...bottom line..then never got back.
Anyway....Currently I am waiting for the great managers to open my account and I keep my fingers crossed.
My experience..Very poor service from such a Big name.They will make sure you run after the guys and they know how to take customers for a ride....
Regards,
A VICTIM