As of late my dad who is a senior resident, had encountered an awful episode. He got a call from Amazon ICICI Credit card and was requested secret data. Since he accepted that the call was from an authority number, he shared fractional data and promptly understood that it should be a phony call. He along these lines promptly call ICICI client care and addressed the leader Mr. Sharma. The client care leader from ICICI Bank kept him pointlessly occupied with talking. Throughout time my dad lost an amount of Rs.60000 from his record. From that point, the ICICI Bank client care leader impeded his Card and quickly gave another card. Nonetheless, during discussion with him a further measure of Rs.39, 998/ - was guided from his record. Whenever we were to record a police protest, the individual relationship supervisor for the record of my dad, Mr. Mishra guaranteed him that your cash is protected so don’t stop a grumbling. He further guaranteed that your cash is in safe hands by guiding him to stop a conventional objection with digital cell of Police and present the duplicate of it. He was additionally guaranteed that his cash will be credited from there on withi a time of 7 days. Notwithstanding, following 4 days of finishing the conventions, he got a message that exchange from his record was made solely after OTP was given. It is truly amazing that when ICICI client care was promptly educated to hinder all exchanges, the client care leader was hesitant to obstruct the record.