If you ever wonder what happened to good old Customer Service of ICICI Bank or why ICICI Bank employees are rude in dealing; Here is a low down of what the ICICI Bank Management is doing to its employees:
Everyone is forced to work atleast 12 -14 hrs 7 days a week. HR officials verbally convey the message during their meetings with employees. (Its not a written memo since written prove can get them in trouble at labor court).
On Sunday the employees are called to work to clean the offices.
In many Indian Cities (specially Northern India Cities) where women are not save after dusk, there is no facility to provide transportation for employees who have to work late in the evenings till about 2100-2200 Hrs. Thus, this puts the ladies to risk from the non-social elements.
ICICI Bank management discourages married ladies and ladies with kids to remain in employment, so that they can replace them with new unmarried employees who are willing to work for 14 hrs seven days a week, 365 days a year. There is no sense of sensitivity towards employee situation. The irony is that many of ICICI directors are ladies, who approve such rules.
ICICI Bank Management forces its employees and their families to invest in its Bonds, Insurance and Mutual fund schemes. The Auto debit is created in their salary accounts for payments to such schemes.
In 2005 ICICI plans to open its branches 365 days a week. On holidays and Sundays the Bank will be opened 0800-1300 Hrs. So the employees and their families are going to be further put in pressure.
REQUEST YOU ALL TO SWITCH TO OTHER MORE HUMANE BANKS, SO THAT ICICI MANAGEMENT REALIZES THE PLIGHT OF ITS EMPLOYEES AND TAKE SOME POSITIVE ACTION. HELP THE EMPLOYEES OF ICICI BANK FROM TSUNAMI ITS MANAGEMENT HAS UNLEASHED.
If you have any friends or family member working in ICICI Bank, you will know it?s a truth. For rest, you will believe it once you see ICICI Bank employees tired faces and by experiencing pathetic customer service