I had a salary account with ICICI bank, some day before I got call from ICICI customer services and she offer me cash back card because of my salary account are with ICICI. and ask to provide some documents on whats app and also I attend verification from another number. I provide my documents to her on whatsapp but still I am not receive my cash back card, I am trying to connect with same whats app no but it is not reachable or not answering, I also complaint my query to icici but icici executive told me no any one cashback card offer is available and.
I am trying to reach the customer care for last one month, most of the time I get response like due to high number of calls not able to serve you and other time it wont connect and in case they attend I don’t have detail about that, for that u have to call that this.I have other bank accounts but I never got irritated like this, even government banks perform well than this and for just a small enquiry I have to enter my Account number, DOB, CC number, PIN.cant this be simple.its better to say that we don’t provide any service to customer after they take account.