I wish I had heard about your experiences before I opened my acounts at ICICI bank.
I am an NRI and only after opening my accounts at this bank I have had nothing but bad experiences.. After one year of this expereince, I am trying to close my accounts for more than a month, now, and they are giving me excuses about not received my letters yet.
Most of the E-mails and Telephone calls are simply saying that unless they receive the signed letter they CAN NOT close my accounts and tranfer my funds to HSBC-India Bank. Incidentally, I am banking with HSBC more than ten years I have had nothing but good expereince with them.
Twice I havesent letters to their secure post box in Canada and now also to their Mumbai branch. One of their telephone banking officer was downright "rude".They are sitting on a small pile of my money which to my knowledge is not earnig any ineterest; however this does not stop them charging me demat -account fees for the next year..!!!
I am still waiting to hear from them.
I wonder whether Mr. K.V.Kamath botehrs to read these reviews. KEEEP AWAY FROM THIS BANK...!!!!