I BOUGHT A NOKIA 6270 ON 05TH AUGUST 06, WHILE IT WAS STOLEN ON 20TH AUGUST 06. I FILED FOR A CLAIM WITH ICICI GOLD CREDIT CARDS SINCE I BOUGHT THE SAME ON THE CARD. THEY SAY THAT THEY HAVE STOPPED GIVING INSURANCE ON MOBILE PHONES. THIS IS NOT COMMUNICATED TO ME BY ANY MEANS. ICICI SAYS THAT THEY HAVE MENTIONED IN THE STATEMENT THEY SENT, BUT WHEN THESE BANKS THEMSELVES PROMOTE INTERNET BANKING WHY WILL I CHECK A STATEMENT AS I DEAL ON THE NET. I HAVE RECEIVED NO MAILS ON THE NET BANKING TO INFORM THE SAME.
NOW ICICI BANK IS DENIYING ME THE CLAIM & WHEN I TRIED SENDING THEM E-MAIL FROM NET BANKING THEY HAVE EVEN STOPPED REPLY IT.
THIS IS NOT HOW PROFESSIONAL BANKS WORK, IF THEY CLAIM THEY ARE THE BEST IN THE MARKET. THIS TREATMENT IS FOR A GOLD CREDIT CARD MEMBER LIKE ME WHO SPENDS A LOT ON ICICI CARD & MAKES SURE PAYMENT IS MADE IN FULL & ON TIME.
THIS IS NOT PROFESSIONALISM & I AM & WILL PROTEST AGAINST THE SAME
VINAYAK BHAT